Advisory BI & Analytics Salesforce Microsoft Strategic Services Advisory BI & Analytics Salesforce Microsoft Strategic Services Advisory DIGITAL TRANSFORMATION Our Cloud Strategy Engagement Accelerated Innovation and Increased Speed to Market for this Distributor DIGITAL TRANSFORMATION Messina’s team of senior consultants brought industry, operations and technology insight to the Cloud strategy engagement for this client. The 3-week focused engagement delivered an enterprise Cloud roadmap and a list of prioritized, executable initiatives for the client. Included in our deliverables was the high-level scope of each initiative and the TCO and ROI business case. The Cloud strategy identified several opportunities which were not on our client’s initial agenda. These included the ability to accelerate innovation and speed up the process of bringing new products and services to market. ERP CLOUD PLATFORM We helped this leading Tool Manufacturer select and implement a Cloud ERP Platform ERP CLOUD PLATFORM Our client lacked the internal expertise to assess options to replace their legacy software. An unbiased, agnostic solutions expert was needed to lead the tool assessments and facilitate vendor demonstrations and pricing negotiations. Partnering with Messina Group allowed the client to evaluate several different software platforms by comparing features and functionality aligned to their specific use cases and make a more informed decision on their platform selection. Additionally, by leveraging Messina Group’s expertise in license negotiations, our client saved a considerable amount of time while reducing costs. BI & Analytics ANALYTICS AS A SERVICE (AaaS) This Manufacturer Leverages our turnkey AaaS, Cloud-Based Solution ANALYTICS AS A SERVICE (AaaS) Our client was challenged with the typical data measurement pitfalls -- time-consuming, labor-intensive processes vulnerable to manual error and data leakage. They needed a reliable and streamlined method of data organization that would liberate their work force from time-consuming data arrangement and report drafting. We improved their data culture by designing a cloud-based EDW and Analytics solution with Power BI. We provided an automated data system that ingests and processes data overnight, alleviating high-level executives from unnecessary labor and granting them the time and accuracy needed to take quick, strategic action based on real-time information. ANALYTICS ADVISORY SERVICE Peapod sought a Trusted Advisor to Build a Roadmap for their Analytics Program ANALYTICS ADVISORY SERVICE Peapod had scaled beyond its existing reporting and governance processes and was looking to provide the business with accurate and timely analytics. They aimed to harness their enormous amount of data and provide their Executive Leadership with real-time analytics that answered day to day business questions and elevated their decision making. As Peapod’s partner, we diagnosed the issues related to people, process and technology and built a prioritized strategic roadmap to address the issues facing the client. The execution of our multiphase transformative roadmap and business case, resulted in significant cost savings and improvements in decision making. DATA VISUALIZATION Prescriptive Visualizations allowed this Distributor quick Insights from their Data DATA VISUALIZATION Facing major issues with inventory management, this national retailer and distributor sought access to quick, actionable Key Performance Indicators to address company-wide inefficiencies. We developed and consolidated a data management platform that captured, stored, and calculated critical inventory metrics granting our client deeper, more powerful analysis. Armed with richer insights and prescriptive visuals, our client improved ROI by adjusting their investments in specific product families, freeing capital for alternative investments. ANALYTICS ADVISORY This Regional Airline employed a Data Analytics Solution and significantly reduced operating Costs ANALYTICS ADVISORY A major Regional US Airline, operating nearly 1,000 flights per day, needed to optimize the process used in booking hotels for their flight crews throughout North America. Utilizing our analytics and data analysis expertise, we discovered third party errors and inefficiencies. We combined independent disjoint processes to yield practical field advice in our client’s approach to block-booking hotels. Our partnership resulted in the reduction of unnecessary cost leakages and maximized critical tax savings. This airline is now significantly reducing their hotel spend costs and hedging irregular operations. Salesforce SALESFORCE CPQ This Restaurant Supplier streamlined and automated their Quoting Process SALESFORCE CPQ This restaurant supplier generated hundreds of quotes per week. With no system of record or central repository for quotes, their ability to guarantee a consistent customer experience was limited. Messina Group assessed the current quoting process and through a series of facilitated one-on-one, small group and large group interviews, Messina Group built consensus for the streamlined future state quoting process as well as defined the technology needed to automate the quoting process. Through the implementation of Salesforce Quote to Cash, the client was able to streamline and automate the quoting process and deliver new client quotes in minutes versus days. SALESFORCE LIGHTNING Radial, an Omnichannel Company for eCommerce, Migrated to Salesforce Lightning SALESFORCE LIGHTNING Radial’s order management, payment, fulfillment and customer care solutions are constantly evolving in order to delight customers and provide a competitive advantage. Radial transitioned its 100+ sales and customer service reps from the Salesforce Classic Interface to the Lightning UI to provide reps on the go with a better mobile-first experience and access to new and innovative selling features. We synthesized a complex readiness assessment while educating them on the new features. Together we created a vision for an improved CRM. We executed configuration updates, coordinated communication to the users and worked with Radial to train all 100+ Salesforce users. This harmonized, disciplined approach led to a smooth transition. SALESFORCE TRANSFORMATION Our Client Streamlined Quoting, Customer Service and Lead Generation SALESFORCE TRANSFORMATION This client was looking to deliver technology that would automate the sales, service, marketing and quoting processes for their national Sales and Service teams. We worked with the client to clearly define the future state processes for sales, marketing and service. The Salesforce solution delivered streamlined and automated sales and quoting processes, improving the Average Gross Margin per quote, improving customer service and developing more qualified sales leads. Microsoft OFFICE 365 MIGRATION Our Land Development Client is able to Work Anywhere, Work Together and Work Smarter OFFICE 365 MIGRATION This client was looking for a way to integrate efficient document sharing and collaboration for employees on job sites and in office. Additionally, they required a reliable backup strategy as well as a conference calling solution. After our analyzing the client’s current state, Messina Group recommended Microsoft’s cloud-based Office 365 suite as the appropriate solution. Part of this decision was based on the client’s familiarity with the Microsoft Office products. Their President commented, “If we had moved to Google Apps, our staff, who are used to the look and functionality of Microsoft products, would have faced a significant learning curve and the feature set would have been less robust.” Everything this client needed for productivity, communication and collaboration was built into Office 365. Our expertise in Moving to Office 365 resulted in a considerable financial savings for this client. Strategic Services PROJECT MANAGEMENT We managed a NetSuite ERP Implementation for RFIdeas, a Hi-Tech Software Company PROJECT MANAGEMENT RF Ideas engaged Messina Group to lead an ERP platform selection and implementation project. Messina Group’s Program Manager leveraged our platform selection methodology, led the ERP selection process, led vendor demos for three finalist (SAP, MS Dynamics, and NetSuite) and ultimately helped RF Ideas select NetSuite. Messina Group’s ERP Program Manager also led the NetSuite planning and implementation effort and played a key role in providing Project Management, representing the business’s interest throughout the implementation, creatively solving problems throughout the project and delivering a very successful ERP implementation project. CHANGE MANAGEMENT Our Change Management Services helped a Leading eCommerce Firm transform to a Data Culture CHANGE MANAGEMENT Our client had a history of not realizing their desired business results on large-scale technology initiatives and they were about to embark on a challenging multiphase Digital and Advanced Analytics program. Messina Group worked with our client to bring Program Management rigor and discipline as well as integrating Change Management throughout the Program. We developed a custom, comprehensive, and systematic approach to successfully manage the program and helped their people get ready and navigate through the transition.